Do you look forward to solving a customers problem everyday? Then you should consider joining Miller Proctor Nickolas to help us grow our business in the always changing NYC metropolitan area. MPN is a leading manufacturer’s rep organization for commercial and industrial heating products. This is our 57th year of providing solutions to our customers steam and hot water heating and process requirements.
“Aftermarket Outside Sales Representative” Opportunity
We are seeking a high-caliber Technical Sales Engineer to drive our Aftermarket Parts and Service division. This is not a "catalog sales" role; it is a complex, solutions-based position requiring a BS in Engineering and the ability to design sophisticated service solutions that go beyond the client’s initial request.
You will act as the technical bridge between our field technicians and our clients, turning on-site challenges into comprehensive service upgrades and repair contracts. If you are a self-starter who thrives on technical problem-solving, value-based selling, and managing high-stakes industrial accounts, you belong at MPN.
Key Responsibilities
• Technical Solution Design: Evaluate field service opportunities and design complex mechanical/electrical service solutions. You must be able to read mechanical drawings and wiring diagrams to quote accurate repairs and upgrades.
• Rapid Response Quoting: Support our field technicians and boiler cleaning teams by providing rapid, manufacturer-authorized quotes while they are on-site.
• Value-Based Selling: Navigate long-term sales cycles by focusing on the "Total Cost of Ownership," ensuring clients understand the value of a premium MPN solution.
• Account & Contract Management: Prospect new clients and manage existing accounts, including the negotiation of complex service contracts and maintenance agreements.
• Full-Cycle Ownership: From receiving the lead to placing the PO with suppliers and coordinating with the Service Scheduling team, you own the project’s administrative and financial integrity.
• Project Handoff: Identify and forward new boiler sales opportunities to the capital equipment team while coordinating larger projects with internal Project Management.
Qualifications
• Education: BS Degree in Engineering or Engineering Technology is required.
• Experience: Minimum of 2 years in industrial technical sales. Prior experience with boiler systems or aftermarket industrial products is highly preferred.
• Technical Literacy: Proven ability to interpret mechanical drawings, electrical wiring, and technical specifications.
• Systems Proficiency: Strong experience with CRM platforms (HubSpot preferred) and MS Office (Excel/Word).
• Financial Acumen: Experience in industrial estimating, billing, and protecting profit margins
• Soft Skills: Customer-centric problem solver, excellent time-management, and the ability to work independently with no handholding.
If you are interested in this opportunity or have any questions,
Email Resume to: rhill@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
"Clean Energy Application Engineer" Opportunity:
The Hudson Clean Heat Applications Engineer will be responsible for the design, coordination, and implementation of mechanical, electrical, and plumbing systems for commercial, industrial, and institutional projects utilizing the latest in water source heat pump technology and any other non-carbon based heating and cooling technology. This role requires applied engineering experience in MEP disciplines and collaboration with multidisciplinary teams to ensure effective project delivery. The engineer will support the Sales Team in design development, construction documentation, and the Project Management team in the project execution, ensuring compliance with applicable codes, standards, and project specifications while meeting the project timelines and cost targets.
Key Responsibilities:
- Design & Engineering Development
- Prepare detailed design layouts, calculations, and specifications for heat pump, electrical, and plumbing systems.
- Perform equipment selection and sizing, load calculations, and energy analysis.
- Review and apply relevant building codes, standards (ASHRAE, NFPA, NEC, IPC), and regulatory requirements.
- Develop schematic designs and support design development and construction documents.
- Project Coordination
- Collaborate with the Sales Team on the pre-sale engineering characteristics of projects.
- Collaborate with architects, structural engineers, contractors, and other disciplines to ensure integrated design solutions.
- Coordinate MEP systems across project teams to resolve conflicts and design issues.
- Support the project manager in preparing design packages for client review and approval.
- Participate in project meetings and communicate engineering concepts to both technical and non-technical stakeholders.
- Construction & Implementation Support
- Review submittals, shop drawings, and Requests for Information (RFIs) during the construction phase.
- Together with the Project Manager, conduct site visits and inspections to monitor compliance with design intent and installation quality.
- Assist in commissioning support and functional performance testing of MEP systems.
- Technical Documentation & Reporting
- Prepare engineering reports, technical specifications, basis of design documents, and other project deliverables.
- Maintain accurate documentation throughout the project lifecycle, including design revisions and field observations.
- Participate in value engineering exercises and support lifecycle cost analysis.
- Compliance & Safety
- Ensure that all designs comply with environmental, health, and safety regulations.
- Incorporate sustainable design principles and energy efficiency best practices where applicable.
- Continuous Improvement & Professional Development
- Stay current with technological advancements, industry best practices, and code changes in MEP disciplines.
- Pursue professional development opportunities, including licensure (e.g., PE, LEED AP).
Qualifications:
- Bachelor’s degree in mechanical, Electrical, or Architectural Engineering, or related field.
- Approximately 3-5 years of experience in MEP design and engineering.
- Proficiency in design software (AutoCAD MEP, Revit, and/or similar BIM tools).
- Familiarity with energy modeling software and calculation tools is preferred.
- Strong understanding of construction processes and building systems integration.
- Effective communication and coordination skills.
- EIT certification preferred; PE license is advantageous but not mandatory at this level.
If you are interested in this opportunity or have any questions,
Email Resume to: jcyr@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
“Apprentice Service Technician” Opportunity:
As a new Apprentice Service Technician, you will utilize your mechanical abilities to perform repair and maintenance on Commercial / Industrial boiler in the NYC / Westchester/ Long Island area. This role will work alongside an experienced / factory trained service technician who will instruct you in all areas of repair and maintenance.
Your responsibilities and duties would include performing routine maintenance on boiler equipment and systems, assist maintaining low pressure boilers, high boilers, power boilers, steam boilers, or hot water heating systems, assist replacing defective valves, filters, or steam gauges, monitoring boiler systems to ensure it is operating safely and properly; facilitating periodic cleaning, addressing any problems with boiler systems and notifies maintenance as needed, maintaining neat and professional demeanor to guarantee an excellent customer service experience, contacting supervisor concerning potentially dangerous equipment or safety violations.
We are looking for someone who will maintain a clean driving record, drive, and work safely. OSHA 30 is required, and training is available to those requiring such, must have their own hand tools, must be versed in the use of hand and power tools, must be versed in the OSHA rules as to safety for oneself and others, ability to perform some welding is a plus. Trade school and/or previous exposure to HVAC or boiler repair a plus.
If you are interested in this opportunity or have any questions,
Email Resume to: rhill@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
"Sales & Engineering Intern" Opportunity
The Sales and Engineering Intern supports the Miller Proctor Nickolas, Inc. team in advancing heating solutions through project development and sales support. The intern will assist the New Equipment Sales team in managing active opportunities and creating project documentation.
The intern will contribute to efforts that support closing open sales opportunities and managing early-stage project documentation.
DUTIES AND RESPONSIBILITIES:
- Sales Support and Opportunity Management:
- Assist the New Equipment Sales Team in organizing and tracking active project opportunities and proposals.
- Support preparation of technical sales materials, presentations, and proposal documentation for prospective customers.
- Conduct background research on potential clients, industry sectors, and project opportunities.
- Assist in maintaining CRM records and documentation associated with active opportunities.
- Prepare summary reports that track the status of open opportunities and key project milestones.
- Engineering and Project Coordination Support:
- Assist in assembling project documentation packages including technical specifications, equipment data sheets, and preliminary design documentation.
- Support the coordination of project documentation between Hudson Clean Heat, equipment manufacturers, engineers, and customers.
- Organize project related files, drawings, and documentation to support internal project tracking.
- Assist with tracking project timelines and supporting the administrative aspects of project execution after a sale is secured.
- Support preparation of meeting notes and action item tracking during internal and client project meetings.
- Documentation Development and Knowledge Management
- Assist in developing technical documentation for open Sales projects.
- Support the creation and organization of marketing and technical materials used for industry presentations and client education.
- Organize internal documentation project case studies.
- Professional Development and Exposure
- Attend industry meetings, client visits, and networking events when appropriate.
- Shadow engineering, sales, and project management activities to gain exposure to the commercial heating markets.
- Assist in special projects supporting Miller Proctor Nickolas, Inc. business development initiatives.
REQUIREMENTS:
- Currently enrolled in an accredited university or college program in engineering, energy systems, environmental studies, mechanical engineering, or a related field.
- Proficient computer skills including Microsoft Office Suite (Word, Excel, and PowerPoint).
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Willingness to travel occasionally to events or project sites within the region.
If you are interested in this opportunity or have any questions,
Email Resume to: msmith@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
"Service Operations Intern" Opportunity
The Service Operations Intern supports the Miller Proctor Nickolas Service Department by assisting with operational, administrative, and field service-related activities. This role provides hands-on exposure to the commercial and industrial boiler service industry while supporting the service team with project coordination, operational improvements, billing support, and customer engagement.
The intern will learn the structure and responsibilities of the service department while assisting in improving operational efficiency, supporting billing and scheduling functions, participating in warehouse and workshop activities, and contributing to business development efforts such as service contract renewals and outreach to potential service clients.
DUTIES AND RESPONSIBILITIES:
- Departmental Learning and Exposure
- Learn the organizational structure, roles, and responsibilities within the Service Department including service management, field technicians, dispatch, billing, and operations support.
- Shadow service team members in both office and field environments to gain understanding of service operations and client service delivery.
- Attend internal meetings to observe how service jobs are scheduled, tracked, and executed.
- Job Site Visits and Process Improvement:
- Visit active job sites with technicians and service managers to observe field processes, safety procedures, and workflow practices.
- Document field observations and develop recommendations for enterprise process improvements that could enhance efficiency, safety, or documentation practices.
- Assist with documenting standard operating procedures for common service activities.
- Operational and Administrative Support
- Assist with preparation and review of billing documentation for complex service jobs including verification of labor, materials, and equipment charges.
- Support the service team in preparing invoices and ensuring documentation is complete for billing.
- Assist in coordinating job scheduling activities including technician assignments and job preparation.
- Support dispatch functions with current dispatch team by organizing job documentation and assisting with service call tracking.
- Workshop and Warehouse Support
- Assist in workshop tasks including loading and unloading trucks for service jobs as directed by Warehouse Supervisor.
- Participate in warehouse support functions including inventory counting, organizing parts, and assisting with pick, pack, and shipping activities.
- Conduct service van inventory audits to ensure technicians have proper tools, materials, and consumables stocked.
- Assist with organizing and maintaining the shared tool inventory and tool shelving systems.
- Sales and Customer Engagement Support
- Assist the service department in reaching out to clients with expired service contracts to discuss renewal opportunities.
- Work through assigned cold call lists to contact prospective clients and introduce the company’s service capabilities.
- Document lead generation activity and maintain organized records of customer interactions.
- Coordinate with the service team to identify potential service opportunities during customer interactions.
- Marketing and Business Development Support
- Work with the marketing team to develop a summer marketing plan focused on promoting the company’s service capabilities.
- Assist in identifying potential marketing opportunities including targeted lead generation to commercial and industrial facilities.
- Support the creation of basic marketing materials or campaign ideas related to service offerings.
- Professional Development
- Attend customer visits and service planning meetings when appropriate.
- Gain exposure to the commercial and industrial boiler service industry including service operations, maintenance planning, and client relationship management.
- Participate in special projects assigned by the Service Manager.
REQUIREMENTS:
- Currently enrolled in an accredited college or university program in engineering, business, operations management, or a related field.
- Strong organizational and analytical skills.
- Proficient computer skills including Microsoft Office Suite (Word, Excel, and PowerPoint).
- Strong communication and interpersonal skills.
- Ability to work both in office and light industrial environments such as workshops and job sites.
- Willingness to perform both administrative and hands on operational tasks.
- Self motivated with the ability to work independently and take initiative.
Email Resume to: rhill@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
"Service Crew" Opportunity:
Under direct supervision, the Service Crew role assists with boiler installations and repairs primary control systems and other pressure vessel components.
DUTIES AND RESPONSIBILITIES:
- Assists with installing and/or replacing boiler safety systems and components.
- Assists with troubleshooting malfunctions (i.e., electrical, gas, pneumatic, water steam, etc.) in boiler systems.
- Assists with repairing leaking boiler tubes by re-rolling, re-tubing, or beading.
- Assists with repairing, rebuilding, and replacing pumps, gauges, and mechanical, electrical, and pneumatic valves.
- Assists with cleaning and repairing pressure vessels on heating and water systems.
- Assists in preventive maintenance on boiler systems and pressure vessels.
- Conforms to safety standards, as prescribed.
- Performs other tasks related to the position, as assigned.
COMPETENCIES:
- Knowledge of practices and procedures of boilermaker trade.
- Knowledge of practices of heating equipment trade.
- Knowledge of safety systems and boilers.
- Ability to achieve predetermined deadlines.
- Ability to recognize and report hazards and apply safe working methods.
- Ability to learn and apply operating procedures
- Ability to troubleshoot systems.
- Ability to interpret technical instructions, plans, and specifications.
- Ability to safely move and relocate heavy objects.
- Ability to work flexible hours and shifts
QUALIFICATIONS:
- High School Diploma or equivalent experience.
- Experience providing Boiler Maintenance, Cleaning, refractory repair/replacement/maintenance, plugging tubes, piping, and assisting in conversion.
- Ideally a combination of training and experience as a boiler equipment technician/boilermaker.
If you are interested in this opportunity,
Email Resume to: rhill@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
"New Equipment Sales Person" Opportunity
As a New Equipment Sales Person you will have the opportunity to work with consulting engineers, mechanical contractors as well as developers and government agencies to help select, size, specify and sell heating equipment including boilers, fuel systems, water treatment equipment and controls for heating, domestic hot water and process steam applications.
We are looking for an experienced sales person with past experience with industrial and or commercial sales. We offer a competitive salary, commissions, health, dental and vision plans, car mileage reimbursement, vacation, sick days, life and long term disability insurance. MPN is an ESOP (employee owned) business.
If you are interested in this opportunity,
Email Resume to: rhill@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
“Service Technician” Opportunity:
As a new Service Technician, you will have the opportunity to utilize your mechanical abilities to perform repair and maintenance on Commercial / Industrial boilers in the NYC / Westchester/ Long Island area. This role will work alongside an experienced / factory-trained service technician who will instruct you in all areas of repair and maintenance.
Your responsibilities and duties would include performing routine maintenance on boiler equipment and systems, maintaining low-pressure boilers, high boilers, power boilers, steam boilers, or hot water heating systems; replacing defective valves, filters, or steam gauges; monitoring boiler systems to ensure it is operating safely and properly; facilitate periodic cleaning, addressing any problems with boiler systems and notifies maintenance as needed, maintaining neat and professional demeanor to guarantee an excellent customer service experience, contacting supervisor concerning potentially dangerous equipment or safety violations (OSHA 30, F-60 & G-60 is required), and performing other related duties as assigned.
We are looking for someone with 3+ years’ experience in Boiler Maintenance, Combustion, basic boiler circuits (not PLC controlled); technical/vocational school training and experience working with HVAC or industrial boilers, extensive knowledge of industrial boiler operations and maintenance, excellent analytical and problem-solving skills, and excellent mechanical skills. Must also follow OSHA rules as to safety procedures and processes, stand-by (weekend/holiday) required on rotation.
You must be physically able to inspect and repair boilers, able to work in confined spaces, must be able to lift 75 pounds at a time, having an ability to perform some welding is a plus, and must pass a drug screening and background check prior to employment (at the company’s expense).
If you are interested in this opportunity,
Email Resume to: rhill@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
“Rotational Engineer” Opportunity:
As a new Rotational Engineer, you will have the opportunity to perform duties within various departments within the company to include Sales, Service, and Project Management in the Commercial / Industrial boiler industry in the NYC, Metro, and Long Island areas. After spending time (Approx. 4-6 months total) within each department within the company, the time within each department will be determined based on candidates’ strengths and company needs. After the rotational period, a permanent role will be selected.
Your responsibilities and duties would include training, learning and understanding all aspects of the business, including Sales, Project Management, and service; assisting in providing product expertise to customers as well as general customer support, assisting in performing routine maintenance on boiler equipment and systems, assisting in performing site inspections for installation and readiness, (approx. 25 – 40% Travel to job sites as required), assisting in assembly of project documents such as customer training and manuals, reading and understanding the contract and mechanical system drawings and diagrams, assisting in the selection of equipment according to design criteria and project requirements, investigating and resolving customer problems with supplied equipment and deliveries.
We are looking for someone who has 0 - 3 years of experience in any Mechanical, Electrical, Sales, or Project Management, excellent verbal and written communication skills, and a valid Driver’s license and Personal car or transportation required. All work-related travel to be compensated for based on mileage traveled. Must be able to read and interpret a wiring diagram or mechanical drawings. OSHA 30 is required; training is available to those in need.
If you are interested in this opportunity or have any questions,
Email Resume to: jtetrault@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
“Internal Sales Representative” Opportunity:
SUMMARY:
This role sells products and services to clients directly or supports more senior sales staff in all needed functions. The main marketing duties include locating new sales opportunities, attending trade shows, building mailing lists, and product demonstrations. The main sales duties include supporting senior sales reps. in the assembling of quotations and in understanding application needs.
DUTIES AND RESPONSIBILITIES:
⦁ Cold calling; making multiple outbound calls to potential clients
⦁ Understanding client needs and offering solutions and support
⦁ Researching qualifying potential leads from business directories, web searches, or digital resources
⦁ Creating and maintaining a list/database of prospect clients
⦁ Presenting and delivering information to potential clients
⦁ Answering potential client questions and follow-up call questions
⦁ Working with sales team in preparing quotes and in closing sales
⦁ Tracking weekly, monthly, and quarterly performance and sales metrics
⦁ Building pipelines with channel partners and team members to close sales
⦁ Maintaining database (Salesforce, HubSpot, Excel, etc.) of prospective client information
QUALIFICATIONS:
⦁ BSc in engineering with 1 – 2 years practical experience requirements
⦁ Comfortable making cold calls and talking to new people all day
⦁ Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
⦁ Persuasive and goal-oriented
⦁ Possesses an energetic, outgoing, and friendly demeanor
⦁ Eager to expand company with new sales, clients, and territories
⦁ Self-motivated and self-directed
⦁ Able to multitask, prioritize, and manage time efficiently
⦁ In-depth understanding of company services and its position in the industry
⦁ Tenacity to handle rejection and continue with a positive attitude when reaching next potential client
REQUIREMENTS:
⦁ Knowledge of sales process from initiation to close
⦁ Ability to work independently or as an active member of a team
⦁ Previous experience in inside sales experience, or related sales experience preferred
⦁ Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and HubSpot/Salesforce experience preferred
⦁ Strong organizational skills
If you are interested in this opportunity or have any questions,
Email Resume to: jtetrault@mpnboilers.com
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Headquarters
Address: 2 Hudson Street, Sleepy Hollow, NY 10591
Tel: (914) 332-0088
Fax: (914) 332-9463
Email: info@mpnboilers.com
Website: mpnboilers.com
Long Island Sales Office
Address: 700 Veterans Memorial Hwy Suite 302, Hauppauge, NY 11788
Tel: (631) 253-2300
Web Page: MPN Boilers Long Island
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